Robert Sansome

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So far Robert Sansome has created 36 blog entries.
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SD-WAN Explained

Everyone is talking about it, so why the big hype around SD-WAN? Whether you’re somewhat familiar with the technology, or a complete novice, USA Voice & Data are here to get you up to speed with the new hot topic in the business network technology world. What is SD-WAN? SD-WAN stands for Software Defined [...]

5 Ways a Cloud Email Service Saves You Time

Reliable email functionality is an absolute necessity for any business today. Internal email services housed on your own servers used to be the gold standard for many enterprises, yet today’s cloud-based options offer far greater scalability and flexibility than server-based email. Here USA Voice & Data supplier partner Evolve IP gives you 5 reasons [...]

What You Need to Know About Comcast’s Fiber Outage

Last Friday, June 29, 2018, Comcast suffered a major nationwide network outage due to a cut in their nationwide fiber backbone.  This outage impacted a multitude of both residential and commercial businesses’ broadband internet and voice services.   The outage started around 11:30am CST with services eventually being fully restored around 3:30pm CST. If your [...]

Call Center KPIs to Track for Success

USA Voice & Data broad carrier relationships provide access to the most competitive pricing for voice services of every nature, including call centers. But how do you track the efficiency and competency of your call center? Here, USA Voice & Data partner Evolve IP lists 10 KPIs to efficiently monitor and track performance of [...]

What is Disaster Recovery as a Service (DRaaS)?

Click Here to Contact Us[/fusion_button]DR and Business Continuity is no longer just about recovering your data, nowadays it is also about providing ongoing access to that data and the ability to continue to communicate effectively with your clients and vendors when an outage or catastrophe occurs. Disaster recovery as a service (DRaaS) is the replication [...]

Why Choose E-LAN Connectivity?

An E-LAN (or Ethernet-LAN) is a multipoint-to-multipoint service that connects a number of UNIs (2 or more) providing full mesh connectivity for those sites. Each UNI can communicate with any other UNI that is connected to that Ethernet service. So how can it benefit your business? Enhanced network communications are critical to the success [...]

USA Voice & Data Attend the Feed My Starving Children, Mobile Pack Event

The team at USA Voice & Data participated in the  CCCH MobilePack Feed My Starving Children (FMSC) MobilePackTM Event (on 5/11) through assisting with event setup! Volunteering with FMSC was a fun, team-building experience that lets us be a part of the solution to world hunger. Please use the month ahead to reflect on how blessed [...]

3 Key UCaaS and CCaaS Solutions Takeaways

USA Voice & Data, has been holding a lot of personalized webinars recently, with top level IT and Business Executives within the US business community.  In these webinars we present insight as to the growing trend of more and more businesses, large and small, moving to cloud-based infrastructure and in particular describing amazing numbers [...]

Putting The Squeeze On Your Customer Service

2017 Was The Year Of Telco Provider Mergers and Acquisitions Recent large-scale Telco Provider mergers and acquisitions are so numerous and dramatic that 2017 could well be called “The Year of the Greatest Telecom Mergers and Acquisitions in History." This activity represents a level of transformation not seen since the 1980s. In fact, if [...]

USA Voice & Data Donates to The American Red Cross

USA Voice & Data recently donated $100.00 to The American Red Cross to help those affected by Hurricane Harvey. The humanitarian efforts of the Red Cross provide comfort and hope to so many during their times of need. Their mission depends on the support and compassion of donors land we're very proud to help [...]