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5 Ways a Cloud Email Service Saves You Time

Reliable email functionality is an absolute necessity for any business today. Internal email services housed on your own servers used to be the gold standard for many enterprises, yet today’s cloud-based options offer far greater scalability and flexibility than server-based email. Here USA Voice & Data supplier partner Evolve IP gives you 5 reasons [...]

What You Need to Know About Comcast’s Fiber Outage

Last Friday, June 29, 2018, Comcast suffered a major nationwide network outage due to a cut in their nationwide fiber backbone.  This outage impacted a multitude of both residential and commercial businesses’ broadband internet and voice services.   The outage started around 11:30am CST with services eventually being fully restored around 3:30pm CST. If your [...]

Call Center KPIs to Track for Success

USA Voice & Data broad carrier relationships provide access to the most competitive pricing for voice services of every nature, including call centers. But how do you track the efficiency and competency of your call center? Here, USA Voice & Data partner Evolve IP lists 10 KPIs to efficiently monitor and track performance of [...]

What is Disaster Recovery as a Service (DRaaS)?

Click Here to Contact Us[/fusion_button]DR and Business Continuity is no longer just about recovering your data, nowadays it is also about providing ongoing access to that data and the ability to continue to communicate effectively with your clients and vendors when an outage or catastrophe occurs. Disaster recovery as a service (DRaaS) is the replication [...]

USA Voice & Data Attend the Feed My Starving Children, Mobile Pack Event

The team at USA Voice & Data participated in the  CCCH MobilePack Feed My Starving Children (FMSC) MobilePackTM Event (on 5/11) through assisting with event setup! Volunteering with FMSC was a fun, team-building experience that lets us be a part of the solution to world hunger. Please use the month ahead to reflect on how blessed [...]

3 Key UCaaS and CCaaS Solutions Takeaways

USA Voice & Data, has been holding a lot of personalized webinars recently, with top level IT and Business Executives within the US business community.  In these webinars we present insight as to the growing trend of more and more businesses, large and small, moving to cloud-based infrastructure and in particular describing amazing numbers [...]